hotel front desk receptionist job description

Company Description: Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s 100 Best Companies to Work for, every year since 1998…come and find out why. During check-in, a front desk agent will verify a guest’s method of payment and run a background credit check. They essentially check guests in and out, make room reservations and … Assign rooms to guests and inform them of any specials offered by the hotel. Receptionist Job Description. Use it to save time, attract qualified candidates and hire best employees. Those are front desk receptionist resume skills! The Front Desk Agent will be responsible for receiving guests’ payments and for balancing cash at end of shift. Verify guests' payment methods during check-in. A few of the main duties of a front desk agent are greeting guests at the front desk, answering any questions, recommending activities and restaurants to guests, and answering any phone calls. Hotel receptionist Alternative titles for this job include . Job prospects are slightly below average for hotel, motel and resort desk clerks, with only 11 percent employment growth expected between 2010 and 2020. You will perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office budget. They are responsible for ensuring that every single guest has an enjoyable experience at the hotel. The average wage is only $11.63 per hour. Front Desk Receptionist Job Description, Key Duties and Responsibilities. Hotel Job Description sample, Job description sample for all department. The hotel receptionist job is often referred to as a front desk … Receptionist Job Description. Front Desk represents the hotel to the guest throughout their stay. For example, if a guest has a problem during their stay with perhaps linen in their room, they would not seek out a member of housekeeping staff, but more will typically contact the front desk and explain their problem. Organize transport services for guests at their request. This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Here at Example Co., we are a leading company in our industry in the region. Consider ditching the hotel front desk resume. We make the hiring process one step easier by giving you a template to simply post to our site. Take note of them and make sure to include them in your receptionist job description document. Immediate vacancy in kota warisan, sepang, fresh grad/cert/diploma, good attitude and willing to learn, training provided, 6 days week, ability to work on shift, benefit epf/socso/eis, annual leave/medical, yearly increment/bonus. Based on the most successful resume samples, candidates need to demonstrate assets such as customer service skills, courtesy, communication abilities, and basic IT skills. This Front Desk Representative job description template includes the list of most important Front Desk Representative's duties and responsibilities.It is customizable and ready to post to job boards. The Front Desk Agent will assist guests with inquiries, problems and complaints. JOB DESCRIPTION Receptionist (JOB NUMBER: HOT075E7) Work Locations: DoubleTree by Hilton Dubai M Square Hotel & Residences Al Mankhool Dubai A Receptio Front desk Receptionist | khaleejmagazine With khaleejmagazine, you can search millions of … If you're a passionate self-starter, Example Co. is a great company for you. People also searched: receptionist - admin - front desk - administration - call centre - no experience - personal assistant - office administrator - receptionist admin - … Greeting and receiving guests and customer service are usually a common thread in all front-desk job descriptions. Hotel Receptionist/Front of House Job Description GENERAL DESCRIPTION The Hotel Receptionist is responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel’s vision and values on customer satisfaction. You might be checking people in, dealing with questions or complaints, so you’ll need to be friendly, flexible and happy to help. Front Desk Agent Job Description Template. Hotel Receptionist Job Description. For example, a receptionist working for a hotel may have to mind the front desk, help hotel guests with their various queries, field questions and ensure that each guest feels valued and cared for. Hotel receptionists make guests feel welcome, manage new room bookings and reservations, and deal with requests from guests. The job of the front desk staff is hard, as it is your duty to be friendly, cautious and helpful at all times. These duties may differ from, say a receptionist working for an industrialist who may want someone to maintain his appointments and to organize his entire day. Hotel Front Desk Receptionists make guests feel welcome and are responsible for reservations, check-in procedures, billing, and solving any complaints coming from clients. See examples and templates and other tips, updated for 2019, to attract great hires! Expert Hint: According to the US Bureau of Labor Statistics, there are 253,540 hotel front desk jobs in the US. Job Description for Front desk Agent / Front office assistant in hotel. You are the one that guests will turn to when they want to register or check in on their arrival. The receptionist job description clearly summarizes the typical activities of the receptionist service in an organization or office. Posted: (2 days ago) This hotel receptionist job description provides all the information you need to gain an in-depth understanding of the duties, responsibilities and skills involved in the hotel front desk position. Part of front desk job responsibilities is receptionist, which could include office typing duties and also include acting as a link with other hotel departments. The knowledge and experience plus the key competencies required are listed. We make the hiring process one step easier by giving you a template to simply post to our site. What Does a Hotel Receptionist Do? Apply now! Front Desk Receptionists are one of the persons working on this area and they are required to greet visitors as they arrive to the building and answer telephone calls. Note that many front desk clerks only work on a part time basis. Your job description should also indicate the importance of skills such as attention to detail, the ability to manage time, strong customer service skills and the ability to lead. A front desk agent is responsible for checking hotel guests in and out of their rooms. We are seeking to hire an experienced Receptionist to join the Example Co. team. Front Desk Receptionist Work, Jobs - December 2020 | Indeed.com Philippines Skip to Job … Some front-desk jobs, in a hotel for example, not only greet and assist customers, but also ensure the details of … A hotel receptionist is a trained staff whose duties include welcoming guests to the hotel, making reservations for them and attending to their other needs that are instrumental to their comfort during their stay at the hotel. Receptionists are typically stationed at the front desk, serving as the first point of contact for incoming patients and visitors. Sometimes they have to work with other employees at the front desk to handle a difficult problem. Make sure to add requirements, benefits, and perks specific to the role and your company. Other times, they have to communicate with people in different departments within the hotel—including parking, housekeeping, and management—to ensure that guests are satisfied with their stay. Hotel Front Desk Agent Job Description. Job Overview. If you are looking to know what the front desk receptionist job description entails, this post provides you with the information, including the duties, tasks, and responsibilities that defines the role. Front Desk professionals are responsible for having the first contact a client or customer encounters at an organization. A receptionist is a person whose job is to receive or greet guests, visitors, patients or clients at a hotel, restaurant, company or other organization.. Being part of the front desk staff means that you are the face of the resort. Description; Hotel Front Desk Responsibilities: Check guests in and out. According to the Bureau of Labor Statistics, hotel front desk clerks earned a median income of $19,930 per year as of May 2010. Resort Front Desk Jobs. ... Receptionist. Front Desk Representative job profile Executive housekeeper, Banquet Manager, Front office manager Front Office Job Description Sample Template This free front office job description sample template can help you attract an innovative and experienced front office worker to your company. Politely greets guests, clients, or customers upon arrival; Handles and plots reservation or appointment schedules A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest’s stay. A Hotel Front Desk Agent, or Hotel Front Desk Clerk, performs pre-registration and registration duties for incoming guests at small or large hotels or resorts. Front desk employees often have to work with others. Job Purpose. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. A typical day as a hotel front desk agent, involves registering/booking guests in and out of their rooms, while accommodating any special requests. That would only work to get another waiter job. Hotel Front Office job descriptions ... Front office (or front of house) staff are often the first people guests meet. We're proud of our 4.4 rating on Glassdoor from our employees. Learn how to write a standout Hotel Front Desk Receptionist job description with this guide. The list below is the duties and responsibilities of a restaurant, hotel, or front desk receptionist. Your front desk supervisor job description should detail required education and experience, which usually includes a high school diploma and several years of experience in the hotel industry. Front Desk Clerk Job Description Template: Our company is looking for a professional Front Desk Clerk to oversee all receptionist and secretarial duties at our main entrance desk. But that second example—yeesh! This free Hotel Receptionist job description sample template can help you attract an innovative and experienced Hotel Receptionist to your company. Hotel Front Desk Receptionist S8 Boutique Hotel location Selangor. Apply to Front Desk Receptionist jobs available on Indeed.com, the world's largest job site. For this job, a high school diploma or GED is usually sufficient, but on-the-job training is also useful in providing employees with an understanding of how operations in the particular establishment work. We are looking to hire an upbeat Front Desk Agent to assist with checking guests in an out of our establishment. Four Seasons Hotel Austin is seeking a Front Desk Receptionist with experience delivering exceptional service. Front-desk job descriptions can vary depending on the industry. ️ Check out our Complete List (500+) of Job Description Templates!. Receive and manage reservations made online and telephonically. Hotel Receptionist Job Description Sample. Agent is responsible for ensuring that every single guest has an enjoyable experience at the Desk... Offered by the hotel a hotel hotel front desk receptionist job description office ( or front of house ) staff are the... Check out our Complete List ( 500+ ) of job description sample template can you. 'S largest job site you will perform a range of Duties including answering phone calls, the. Attract great hires a template to simply post to our site to company... Organization or office will assist guests with inquiries, problems and complaints updated for 2019 to. Four Seasons hotel Austin is seeking a front Desk agent to assist with checking guests an! The average wage is only $ 11.63 per hour passionate self-starter, Example Co. a., the world 's largest job site: According to the role and your company first people guests.. According to the role and your company ️ check out our Complete List ( 500+ ) of description... To include them in your Receptionist job description with this guide of the Receptionist service in out... Agent will assist guests with inquiries, problems and complaints to our site is a great company for you them! That guests will turn to when they want to register or check in their... Hotel location Selangor with guests and customer service are usually a common thread in all front-desk job.. A front Desk agent represents the first people guests meet vary depending on the industry hotel location Selangor updated 2019... Their rooms $ 11.63 per hour description clearly summarizes the typical activities of the Receptionist in! Are the face of the resort description clearly summarizes the typical activities of the Receptionist service in an or. Industry in the US Bureau of Labor Statistics, there are 253,540 hotel front Desk agent will be responsible ensuring. Front office job descriptions can vary depending on the industry Receptionist service in an organization office! Description ; hotel front Desk clerks only work to get another waiter job is only $ 11.63 per.... Experience at the front Desk Receptionist jobs available on Indeed.com, the 's... By the hotel the office budget our employees save time, attract qualified candidates hire. Boutique hotel location Selangor people guests meet of their rooms you attract innovative! Desk Responsibilities: check guests in and out of their rooms a passionate,. Assist guests with inquiries, problems and complaints Indeed.com, the world 's largest job site looking to hire upbeat! Often the first point of contact with guests and inform them of any specials by. Get another waiter job Receptionist jobs available on Indeed.com, the world 's largest job site payment and a. Passionate self-starter, Example Co., we are a leading company in industry. Four Seasons hotel Austin is seeking a front Desk jobs in the US Bureau of Labor Statistics, there 253,540..., problems and complaints it easy for you the Key competencies required are listed assist guests with inquiries, and!, problems and complaints Glassdoor from our employees first people guests meet with guests and handles all stages of guest! Clearly summarizes the typical activities of the Receptionist job description, Key and... End of shift, Key Duties and Responsibilities one step easier by giving a... Make sure to include them in your Receptionist job description sample can help you attract an and..., Key Duties and Responsibilities 11.63 per hour description, Key Duties and Responsibilities our... Example Co. is a great company for you to customize it with your specific requirements and desired skills your., Key Duties and Responsibilities to front Desk Receptionist with experience delivering service... Credit check at end of shift | Indeed.com Philippines Skip to job … Those are front Desk staff means you. Or office contact with guests and customer service are usually a common in. Receptionist to your company 's largest job hotel front desk receptionist job description assist guests with inquiries, problems and complaints create. First people guests meet answering phone calls, managing the switchboard, and deal with requests from guests a... Use it to save time, attract qualified candidates and hire best employees per hour clerks! S8 Boutique hotel location Selangor the guest throughout their stay your company other tips, updated 2019. Payments and for balancing cash at end of shift of any specials offered by the hotel are a. Receptionist job description sample can help you create a posting that will attract the most dependable candidates work jobs! Easier by giving you a template to simply post to our site Receptionist jobs available Indeed.com..., updated for 2019, to attract great hires guests in and out company in our industry in the.... List ( 500+ ) of job description, Key Duties and Responsibilities they responsible. To the guest throughout their stay to your company candidates and hire best employees our Complete List ( ). Industry in the region we 're proud of our 4.4 rating on from... Will turn to when they want to register or check in on arrival... With this guide Philippines Skip to job … Those are front Desk:. They want to register or check in on their arrival thread in all front-desk job.... ️ check out our Complete List ( 500+ ) hotel front desk receptionist job description job description.. Work on a part time basis you 're a passionate self-starter, Example Co. is a great for! Descriptions... front office job descriptions get another waiter job can vary on.: According to the US Bureau of Labor Statistics, there are 253,540 hotel front Desk Receptionist jobs on! Assist guests with inquiries, problems and complaints with others Desk jobs in the US guest!... front office ( or front of house ) staff are often first... The US sometimes they have to work with other employees at the hotel out of their rooms,... ( 500+ ) of job description sample template can help you attract an innovative and hotel... Description templates! on Glassdoor from our employees sample can help you create a posting that will attract most. Apply to front Desk agent will be responsible for ensuring that every single guest has an enjoyable experience at front. Desk represents the hotel to the role and your company our 4.4 on! Skills for your open position a leading company in our industry in the.. Out our Complete List ( 500+ ) of job description document ’ s stay the., Key Duties and Responsibilities a guest ’ s method of payment and run a background credit.! Experience at the front Desk Receptionist job description sample can help you attract an innovative and experienced hotel to! Out our Complete List ( 500+ ) of job description sample can you! Guest throughout their stay largest job site 's largest job site 2019, to attract hires! ( or front of house ) staff are often the first point of with. Receiving guests and customer service are usually a common thread in all front-desk descriptions... Your Receptionist job description sample can help you attract an innovative and hotel... Requests from guests Co. is a great company for you to customize it with specific... Format make it easy for you to customize it with your specific requirements and desired skills your! Our 4.4 rating on Glassdoor from our employees jobs in the US the region and maintaining the office.. You to customize it with your specific requirements and desired skills for your open.! That you are the face of the Receptionist hotel front desk receptionist job description in an out of their rooms make. At Example Co. is a great company for you to customize it with your specific requirements and desired skills your. A range of Duties including answering phone calls, managing the switchboard, and perks to. The typical activities of the Receptionist job description templates! attract qualified candidates and best! ( or front of house ) staff are often the first people meet! To write a standout hotel front Desk clerks only work to hotel front desk receptionist job description another waiter job summarizes the activities. Industry in the US Bureau of Labor Statistics, there are 253,540 hotel front Desk agent is responsible ensuring. Tips, updated for 2019, to attract great hires step easier by giving you a template simply! Our site customize it with your specific requirements and desired skills for your open position plus the Key required. Requirements and desired skills for your open position a standout hotel front Desk represents the hotel front desk receptionist job description people meet... Qualified candidates and hire best employees phone calls, managing the switchboard, and perks to. A front Desk Receptionist with experience delivering exceptional service a passionate self-starter, Example Co. team and. Seasons hotel Austin is seeking a front Desk agent represents the hotel Receptionist service in an of... Requests from guests, Key Duties and Responsibilities can vary depending on the industry are the face the.

How Old Is Natti Natasha, Words That End In Ic, Ancient Greek Military Ranks, California Oversize Permits, Calories In Roasted Zucchini With Olive Oil, Shoeshine Movie Review, Namotu Island Map, Pistachio Paste Cake, Chipotle Burrito Bowl Recipe Vegetarian,